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A resident’s guide to participating in a public meeting via the Zoom Webinar feature.

As you know, municipalities across the Commonwealth have been forced to adapt to virtual meetings to ensure compliance with current occupancy limits and relevant public health guidelines as the Commonwealth battles a surge in COVID-19 cases. The Town of Tyngsborough switched all public meetings to virtual in March of 2020 and has had great success on the Zoom platform. Effective 1/4/2021, all public meetings will be conducted utilizing Zoom’s “Webinar” feature. This feature ensures that only authorized persons are able to share their screen, video, and audio. This protects the integrity of the meeting all while ensuring continued public access.

To join a public meeting, visit The dial-in information for each meeting is posted accordingly along with the meeting agenda. Residents can dial in using a computer, tablet, mobile phone, or landline. Only members of the Board/Committee and their invited guests will have their video shared during the meeting and will be visible to all attendees.

When the opportunity for public comment presents itself, members of the public may notify the meeting host that they would like to be heard by raising their hand. For participants dialing in via computer, tablet, or smartphone, this is accomplished by selecting “raise hand” on the Zoom control bar. For participants who have called in on a phone line, this can be accomplished by dialing *9. This is the same process used for an in-person meeting where a participant would raise their hand to be recognized.

When it is your turn to speak, the host will unmute you. If you are participating by computer, tablet, or smartphone, a message asking you to unmute yourself will appear. Your audio will be live when you select “unmute”. If participating via telephone, you should press *6 when instructed unmute yourself. When you are done speaking, the host will re-mute you and move on to the next member of the public wishing to be heard.

If you do not wish to actively participate in a meeting and would prefer to simply watch, most meetings are broadcast live on Tyngsborough TV and online by visiting and selecting “Media- Video on Demand” under quick links.

If you have questions, give us a call at 978-649-2300 x100.