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Snow Information

The Town’s Emergency Management team is activated during emergencies (major snowstorms, hurricanes, floods, or natural/made-made disasters) to provide information and service to Town residents for all storm-related problems, including plow requests, downed trees, and power outages. It is staffed by a knowledgeable team of Municipal departments.  Please reference to this page and social media feeds  for any official town updates.

Twitter | Facebook | Emergency Page


In preparation for the heavy snow fall, the Massachusetts Emergency Management Agency offers some key post-storm Safety Suggestions for all citizens to consider.

  • Continue to stay off streets and roads to allow plowing operations to proceed smoothly.
  • Help dig out fire hydrants and storm drains in your neighborhood.
  • Avoid parking too close to corners, allowing Public Safety vehicles and plows to maneuver safely.
  • Never run your automobile until exhaust pipe has been cleared of snow.
  • Make sure backup generators are well ventilated.
  • Take your time shoveling. Avoid over-exertion.
  • Use care around any downed power lines. Assume a down wire is a live wire.

The Massachusetts Emergency Management Agency (MEMA) is the state agency responsible for coordinating federal, state, local, voluntary and private resources during emergencies and disasters in the Commonwealth of Massachusetts. MEMA provides leadership to: develop plans for effective response to all hazards, disasters or threats; train emergency personnel to protect the public; provide information to the citizenry; and assist individuals, families, businesses and communities to mitigate against, prepare for, and respond to and recover from emergencies, both natural and man made.

For additional information about MEMA and Winter Preparedness, go to the MEMA website at

  • If you have a power outage contact National Grid at 1-800-322-3223
  • If you have a gas outage contact National Grid at  1-800-548-8000
  • If you have a water outage contact Tyngsborough Water District at (978) 649-4577
  • If you have a sewer emergency (non-septic) contact the Sewer Department at (978) 815-6293
  • If you are having telecommunications issues with Comcast call: 1-800-266-2278
  • If you are having telecommunications issues Verizon call: 1-800-837-4966

Snow Removal  & Parking

Winter Resources & Preparedness Tips from MEMA


Current Road Conditions
Should you need to head out on the road check the road conditions first here’s a live video feed of Route 3 In Town Provided by Mass DOT 


Residents are urged to do the following during heavy snowfall:

  • Do not travel. Stay off the roads.
  • Keep home heating vents clear of snow
  • Do not touch or go near any downed wires
  • Check on your neighbors, especially the elderly
  • If you are on well water, draw water now, do not wait
  • In the event of a power outage call National Grid at 1-800-322-3223 do not call 9-1-1 unless you have an EMERGENCY
  • If you are in need of an Emergency Shelter call the Police Dispatch Center at 978-649-7504